Lawyers often focus on how they can use technology to improve the efficiency and quality of their legal services. However, technology has additionally started to change what people in other professions provide to their clients, even to the point of changing the meaning of “services.” Professionals are now creating products that provide revenue in the form of royalties, thereby exceeding what can be made in billable hours. These include books written about new forms of technology, tax guides, answers to common questions, convenient apps, and even software. Is this a “Big Idea” that lawyers should also be considering as they think about the ways they might use technology? In this episode we discuss how lawyers might begin “productizing” services, some ideas about how to create successful products, and the legal and ethical implications of providing this information.


Segment 1: Turning Legal Services into Products

Segment 2:  Want to be a Book Author?

Segment 3:  Parting Shots

Recorded:  July 27, 2014
Length:  36:51
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According to a variety of surveys, the sales of tablets not exceed th esales of laptops and desktop PCs. In a few short years, iPads have made huge inroads into the legal market and are often part of a lawyer’s technology toolkit. Tom’s popular book iPad in One Hour for Lawyers, recently appeared in its third edition. In this episode, we discuss our latest insight’s on the iPad, recommendations for lawyers and other legal professionals, and what might come next in the world of iPads.

Segment 1:  The Role iPads Play for Lawyers Today

  • iPad in One Hour for Lawyers, Third Edition – ABAiBook and Amazon

Segment 2:  When Do You Implement Tips?

  • The article that got us thinking about this as “21 Things You Didn’t Know Your iPhone Could Do” – there are so many bad sites that link to this article, we won’t punish you by doing the same.

Segment 3:  Parting Shots

Recorded:  July 14, 2014
Length:  36:23
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We have both done a lot of public speaking at legal technology events like ABA TECHSHOW. Over the years, we have gained insights about using new platforms and how to avoid technology-related obstacles. But there’s still more to learn! In this episode, we discuss recent presentation lessons, practical tips for novice and veteran presenters alike, and some thoughts about better ways to give presentations.

Link to the episode: Presentation Tips for Legal Professionals

Segment 1:  Presentation Tips for Legal Professionals

Segment 2:  Heartbleed: What Should Lawyers Do?

Segment 3:  Parting Shots

Recorded:  April 20, 2014
Length:  38:26
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In a world of automatic updates and remote storage, are attorneys still controlling their practices? Are we forgetting valuable information as our machines take over? In this episode, we discuss the pros and cons of trading control for increased productivity.

Link to Episode: Automation or Control: Why Attorneys Must Choose

Segment 1:  Automation or Control?

Segment 2:  LegalTech and the Importance of Attending Technology Conferences

Segment 3:  Parting Shots. 

Released: January 31, 2014
Length: 31:47
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Is your legal practice less efficient because of out-of-date technology? In today’s world of accelerating change, it can be difficult to keep up with client expectations. In this episode, we discuss New Year’s tech resolutions. The topics include using instant messaging, implementing social media, updating operating systems, and much more. Tune in to find new ways to future-proof your practice or firm.

Link to Episode: New Year’s Tech Resolutions for Practicing Attorneys

Segment 1:  New Year’s Tech Resolutions for Practicing Attorneys

Segment 2:  Our Report on CES

Segment 3:  Parting Shots. 

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As business gets more global, is legal technology also getting more global? Or should it be? In this episode, we discuss whether global considerations are becoming part of legal technology decisions, where global considerations might come into play, and how we might benefit from opening up our perspectives on legal technology.

Link to the episode: The Globalization of Legal Technology

Segment 1: The Globalization of Legal Technology

Segment 2:  Comparing Notes on the Samsung Galaxy S4

Segment 3:  Parting Shots

Recorded:  November 10, 2013
Length:  37:26
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What if your smartphone or tablet could serve as your personal assistant? Considering the capabilities of Siri and Google Now, like making a restaurant reservation, scheduling a meeting, sending an email, it’s an option to consider. In this episode, we discuss the digital versions of personal assistants, their current capabilities and what the future might hold for the Apple and Google tools, and whether a digital-virtual-personal assistant is the next big thing.

Link to the episode: Let Me Check With My Digital-Virtual-Personal Assistant

Segment 1: Let Me Check With My Digital-Virtual-Personal Assistant

Segment 2:  The End of Blackberry?

Segment 3:  Parting Shots

Recorded:  August 18, 2013
Length:  39:18
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For many years, lawyers have chased after the holy grail of the paperless office. While the basic techniques and strategies have largely stayed the same and the technology and tools have gotten better, most lawyers and firms have not attained the elusive goal of a “paperless” office. Is the goal simply unachievable or is it just too hard to execute on what it takes to achieve the goal? In this episode, we discuss the history and current state of paperless office efforts, approaches that might (or might not) work for you, and whether the end of paper is within sight.

Link to the episode: Demythologizing the Mythical Paperless Office

Segment 1: Demythologizing the Mythical Paperless Office

Segment 2:  The Iron Tech Competition

Segment 3:  Parting Shots

Recorded:  August 4, 2013
Length:  37:34
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Casey Flaherty, corporate counsel at Kia Motors America, has gotten a lot of attention recently with a basic technology competency audit he administers to outside law firms and the failing grades lawyers at those firms have received. There has always been an ongoing conversation of what basic technology skills lawyers need. The ABA’s Ethics 20/20 recommendation that a basic knowledge of common software techniques be a part of the definition of “competence,” has also shined the spotlight on this issue. In this episode, we discuss Flaherty’s technology audit approach, the responses it has prompted, and how this may or may not change the ways lawyers deal with technology skills.

Link to Episode: Passing the Tech Skills Competency Audit

Segment 1:  Passing the Tech Skills Competency Audit

Segment 2:  What’s the Big Deal about Smartwatches?

Segment 3:  Parting Shots. 

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In this episode we talk a lot about encryption. The recent news coverage of the NSA surveillance has everyone talking about who can access their data, and this is especially relevant to practicing attorneys,  who have to consider both their own data as well as that of their clients. Has the time arrived for lawyers to start using encryption more responsibly?

Link to Episode: In Light of NSA Surveillance, Should Lawyers Encrypt?

Segment 1:  In Light of NSA Surveillance, Should Lawyers Encrypt?

Segment 2:  Tom Moves to Android

Segment 3:  Parting Shots. 

  • In Microsoft Office, Auto-Recover does not always mean Auto-Recover – make sure you’re saving your documents regularly, because sometimes Auto-Recover does not save archives.
  • Jobs to Be Done
Recorded: June 22, 2013
Length: 39:40
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